Frequently Asked Questions
The following are questions patients generally ask about hand therapy. Click the questions below to read the answers. If you have additional questions or would like to set up an appointment, please give us a call.
Yes, you need a referral from a physician to attend hand therapy. Just like you need a prescription for medicine, you need a prescription from your physician to attend hand therapy.
Yes, you may choose where you want to have any therapy. You have the right as a patient to choose where you receive care. Your insurance carrier has providers that are in network or out of network. You may contact the facility you are desiring to have treatment or your insurance company to verify the in or out of network status of the therapy clinic. You normally spend less out of pocket to attend an in network facility. However, in some cases, it does not matter if you are in or out of network because of your particular health care plan. In cases of worker's compensation, the administering company has a say as to where you attend treatment. It is always in the patient's best interest to determine beforehand if the administering facility of therapy is in or out network.
Typically they answer is yes. However, you must consult your particular health care plan options and limitations to determine how much or if the insurance carrier will pay for hand therapy treatment.
Yes, we bill your insurance company for you. We also verify all benefits before you begin treatment so that you are fully aware of what your health care benefits for therapy truly are ahead of time.
On your first visit, you will need to bring your prescription for therapy, your insurance card, and your driver's license. You may call our office before your visit and speak with one of our office staff. They will be more than happy to answer any questions you may have about what to bring on the first visit.
You should wear comfortable clothing that allows your therapist to access the area of concern. For example, if you have an elbow injury, make sure that your shirt allows the therapist access to see, feel, and assess the elbow easily.
Typically, treatment sessions last about 45 minutes to an hour. However, every situation is different and we provide the necessary care for the particular situation (whether it requires more or less time).
You will see the therapist on every single visit. We do not employ any technicians. As a result, you receive direct care from the therapist every time you come to our clinic.
A certified hand therapist (CHT) is an occupational or physical therapist who has completed certain training to have the designation of CHT. Currently, in order to be a CHT, a therapist must be out of school for 5 years, have over 4000 hours of work with upper extremity patients, and pass a national hand therapy exam.